RETURN & EXCHANGE POLICY

 We hope you loved your item(s)! In case you need to return it for whatever reason, here are the steps to follow:

To make an exchange you must include your invoice with your item. To start your exchange, please contact us for return authorization.

Can I return my item(s)? 

You can exchange product as long as:

• It was not bought as “FINAL SALE”
• It is returned within 3 days of original purchase & we have your desired size to exchange with IN STOCK. 
• Your item(s) show no signs of wear. This means items must appear unworn, unwashed, free of deodorant and/or makeup, alterations, free of pet hair, etc.

Items that will not be accepted for return:

• Items returned past 3 days of original purchase.
• Items that have been worn (show signs of wear; see above)
• Accessories: Jewelry

If you want to exchange your size:

• Please contact customer service and note on your printed invoice what size you would like in return. 
• Items returned to Lavish By LaChelle in the attempt to exchange must still be returned in the 3 day window, show no signs of wear, and cannot be a final sale item.

Return Label FEE:

• There will be a fee for a return label for shipping back to LAVISH BY LACHELLE for all US orders.

If your item is damaged:

Please notify our customer service department within 3 days of receiving your order. Please include pictures of the damage so we can help you quicker.

lavishbylachelle@yahoo.com